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| Author: | Mohamed, M. Stankosky, M. Murray, A. |
| Title: | Applying knowledge management principles to enhance cross-functional team performance |
| Journal: | Journal of Knowledge Management
2004 : MAR, VOL. 8:3, p. 127-142 |
| Index terms: | Knowledge management Organizational learning Team work |
| Language: | eng |
| Abstract: | Traditional organizations with heavy internal competition, rigid functional silos and etc. ... exhibit sub-optimal performance by inhibiting critical knowledge flows (hereafter as: kn-fls). Cross-functional teaming (here as: c-f-tmg.) attempts to solve this problem by building organizational (here as: org-al.) connections across functional silos. However, merely bringing members of formerly isolated departments together produces only marginal increases in performance. The paper proposes a systematic approach for combining the principles of KM and c-f-tmg. in ways that purposefully enhance kn-fls. and result in significant improvements in org-al. performance as measured by cost, time and quality. |
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