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| Author: | Roca-Puig, V. (et al.) |
| Title: | Strategic flexibility as a moderator of the relationship between commitment to employees and performance in service firms |
| Journal: | International journal of human resource management
2005 : NOV, VOL. 16:11, p. 2075-2093 |
| Index terms: | human resource management strategy organizational commitment employees performance appraisal service companies Spain |
| Language: | eng |
| Abstract: | In this paper, the fit between organizational (hereafter as: org-al.) commitment to employees (OCE) and strategic flexibility (here as: str-flexy.) is examined. The complementariness btw. these two factors is originated from the fact that the effect of OCE on a firm's performance (here as: perf.) depends on the type of str-flexy. It is argued that the greater the degree of str-flexy, the greater the positive effect of OCE on org-al. perf. Using data from a random sample of 230 service firms, the empirical results partially support this hypothesis. |
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