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| Author: | Jonker, J. Nijhof, A. |
| Title: | Looking through the eyes of others: assessing mutual expectations and experiences in order to shape dialogue and collaboration between business and NGOs with respect to CSR |
| Journal: | Corporate governance
2006 : SEP, VOL. 14:5, p.456-466 |
| Index terms: | stakeholders social responsibility tools |
| Freeterms: | CSR |
| Language: | eng |
| Abstract: | This study examines the differences in expectations with respect to corporate social responsibility (CSR) between NGOs and companies that interact with each other. For this purpose, a web-based tool is developed. The application of this tool shows relevant gaps between mutual expectations in the beginning of the interaction and the actual experiences. |
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