search query: @author West, M.A. / total: 2
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| Author: | West, M.A. |
| Title: | reducing patient mortality in hospitals: the role of human resource management |
| Journal: | Journal of Organizational Behavior
2006 : NOV, VOL. 27:10, p. 983-1002 |
| Index terms: | health service hospital management human resource management |
| Language: | eng |
| Abstract: | This paper investigates the potential contribution of organizational behaviour theory and research by exploring the relationship between systems of human resource management (HRM) practices and effectiveness of patient care in hospitals. Data of 52 hospitals in England indicates that after controlling for prior mortality and other potentially confounding factors such as the ratio of doctors to patients, greater use of a complementary set of HRM practices has a statistically and practically notable relationship with patient mortality. Therefore, managers and policy makers should concentrate on improving the functioning of relevant HR management systems in health care organizations as one important means by which to improve patient care. |
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