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| Author: | Bonn, I. Rundle-Thiele, S. |
| Title: | Do or die - strategic decision-making following a shock event |
| Journal: | Tourism Management
2007 : VOL. 28:2, p.615-620 |
| Index terms: | decision making tourism disasters |
| Freeterms: | crisis shock events stable environment |
| Language: | eng |
| Abstract: | This paper presents evidence to propose that strategic decision-making following a shock event involves a more intuitive, less analytical and less consultative approach than in a stable environment, where decision-making is characterised by a more cooperative, formal and analytical process. Decision-making following a shock event tends to be simplified and fast, whereas decision-making in a stable environment tends to be comprehensive and slow. Furthermore, following a shock event, the strategic role of the board transforms from a limited involvement in strategy setting to a strong involvement in the setting of strategy. This research has important management implications signifying that crisis management must increasingly focus on building an organisation's ability to reach swift decisions in crisis situations and avoid analysis paralysis. |
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