search query: @freeterm VALENCE / total: 2
reference: 1 / 2
« previous | next »
| Author: | Lim, E. Pan, S. L. Tan, C. W. |
| Title: | Managing user acceptance towards enterprise resource planning systems - understanding the dissonance between user expectations and managerial policies |
| Journal: | European journal of information systems
2005 : JUN, VOL 14:2, p. 135-149 |
| Index terms: | expectancy theory |
| Freeterms: | erp systems expectancy instrumentality valence |
| Language: | eng |
| Abstract: | This article examines a case study on Global MNC's SAp implementation experience to understan the dissonance between user expectations and managerial policies. The authors investigate the components of effort performance expectancy, performance-outcome instrumentality and outcome valence as experienced by ERP users. |
« previous | next »
SCIMA