search query: @author Delerue, H. / total: 2
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| Author: | Delerue, H. |
| Title: | Conflict resolution mechanisms, trust and perception of conflict in contractual agreements |
| Journal: | Journal of General Management
2005 : VOL. 30:4, p. 11-26 |
| Index terms: | conflict small and medium-sized enterprises (smes) |
| Language: | eng |
| Abstract: | Conflicts are inevitable in inter-firm relationships, but how are conflicts best managed. The paper attempts to determine which conflict resolution mechanisms are constructive and which are destructive by analysing perception of managers of European Biotechnology SMEs. |
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