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Author:Valetta-Florence, P.
Rapacchi, B.
Title:Improvements in Means-End Chain Analysis
Journal:Journal of Advertising Research
1991 : FEB/MAR, VOL.31, p.30-45
Index terms:CONSUMER RESEARCH
MARKETING
PRODUCT POLICY
Language:eng
Abstract:The means-end chain analysis is presented and the technique of laddering is illustrated through two specific analyses. Means-end chain analysis is demonstrated as a way to connect product attributes to consequences accruing to the consumer from product use to personal values.
SCIMA record nr: 91737
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