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Author:Müller, H.
Michel, J.
Title:Quality requirements for aerial cableways and their services - the case of Switzerland
Journal:Tourism review
2001 : VOL. 56: 3-4, p. 12-16
Index terms:EXPERIENCE
TRAFFIC
QUALITY
SWITZERLAND
Language:eng
Abstract:In recent years, the "experience" theme has increased in significance for tourism. This article is based on a study (Michel 2000) on the "mountain experience" and conduct an in-depth analysis of the topic of quality in areal cableways. The study has been done in the alpine regions of Switzerland and considers the special situation of the small and medium structure of the branch with lack of management know how.
SCIMA record nr: 231264
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