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Author: | Müller, H. Michel, J. |
Title: | Quality requirements for aerial cableways and their services - the case of Switzerland |
Journal: | Tourism review
2001 : VOL. 56:3-4, p. 12-16 |
Index terms: | Tourist industry Tourism Travel Quality Economic geography Switzerland |
Language: | eng |
Abstract: | The article is based on a completed study by Michel on the "mountain experience" and conduct an in-depth analysis of the topic of qulity in aerial cableways. The study is done in the alpine regions of Switzerland and considers the special situation of the small and medium structure of the branch with lack of management know how. |
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