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| Author: | Wagner, J. A. Schneider, B. |
| Title: | Legal regulation and the constraint of constituent satisfaction. |
| Journal: | Journal of Management Studies
1987 : MAR, VOL. 24:2, p. 189-200 |
| Index terms: | LEGISLATION HEALTH SERVICE STATISTICAL METHODS |
| Language: | eng |
| Abstract: | Legal regulations pose opportunities and constraints that can influence behaviors in and of organizations. A multiple constituency perspective is used to examine one such influence. Data from 340 units of American medical service firm indicate that different legally mandated types of doctor involvement in unit operations are significantly related to variations in the satisfaction reported by manager, employee and patient constituencies. It is concluded that different forms of legal regulations are differentially related to an organization's satisfaction of other special interest constituencies. |
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