search query: @indexterm Case Studies / total: 2021
reference: 18 / 2021
Author: | Arling, P.A. Chun, M.W.S. |
Title: | Facilitating new knowledge creation and obtaining KM maturity |
Journal: | Journal of Knowledge Management
2011 : VOL. 15:2, p. 231-250 |
Index terms: | knowledge management case studies companies |
Freeterms: | modelling |
Language: | eng |
Abstract: | This paper aims to describe a framework formulated to assess the capacity of a knowledge management (KM) system to ease new knowledge creation (KC). In order to test the framework, a longitudinal case study methodology is used in a single company, Pratt Whitney Rocketdyne (PWR). It is found that new KC is best supported via mature KM systems including all four modes of KC: combination, externalization, socialization, and internalization. KM systems and environments as a whole come to maturity by progressing through stages, presented as a KM maturity model. |
SCIMA