search query: @journal_id 833 / total: 203
reference: 3 / 203
| Author: | Dowdle, P. (et al.) |
| Title: | Process-based management: The road to excellence |
| Journal: | Journal of Cost Management
2003 : JUL/AUG, VOL. 17:4, p. 12-19 |
| Index terms: | Performance appraisal Management |
| Freeterms: | Process management |
| Language: | eng |
| Abstract: | Process organizations focus on how things happen and how to make them happen better from the customer's perspective. Process performance measures are critical and must be syncrhonized with process maturity. |
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