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Author:Vasconcelos, A. F.
Title:Broadening even more the internal marketing concept
Journal:European Journal of Marketing
2008 : NOV, VOL. 42: 11/12 p. 1246-1264
Index terms:employees
internal marketing
job satisfaction
motivation
market research
Language:eng
Abstract:The purpose of the paper is to propose the broadening of internal marketing concept (hereafter as: IMC) role through incorporation of happiness in the workplace (hereafter as: HWP) construct and provide a theoretical foundation and conceptual framework explaining how goals related to HWP could be achieved. A conceptual approach is outlined in the study. According to the study, organizations really committed with their workforce' happiness can enjoy the IMC strengths.
SCIMA record nr: 270251
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