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| Author: | Loosemore, M. Hughes, W.P. |
| Title: | Confronting social defence mechanisms: avoiding disorganisation during crises |
| Journal: | Journal of Contingencies and Crisis Management
2001 : JUN, VOL. 9:2, p. 73-87 |
| Index terms: | CRISES CRISIS MANAGEMENT HUMAN RELATIONS |
| Freeterms: | SOCIAL NETWORKS |
| Language: | eng |
| Abstract: | Crises cause social disturbances within their host organisation and the patterns of interpersonal ties that emerge are an important determinant of crisis management efficiency. In this article, social network analysis is used within a construction project context, to demonstrate that efficient crisis management depends upon the design and maintenance of an appropriate social fabric. However, crises have defence mechanisms that make management difficult by inducing forces that encourage people to pursue inappropriate social ties. |
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