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| Author: | Nouwens, M. |
| Title: | Enhancing collaboration at ING Group |
| Journal: | Knowledge Management Review
2007 : VOL. 10:2, p. 20-23 |
| Index terms: | knowledge management technology |
| Freeterms: | social media |
| Language: | eng |
| Abstract: | Knowledge management has progressed from the belief that technology is the ultimate solution. However, there is an opportunity for organizations to implement familiar systems at low cost and enable people to connect quickly and easily with their colleagues, with the use of media tools. The case of ING Group and their success with wikis is used here. |
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