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Author:Walter, A.
Ritter, T.
Gemünden, H.G.
Title:Value creation in buyer-seller relationships: theoretical considerations and empirical results from a supplier's perspectives
Journal:Industrial Marketing Management
2001 : MAY, VOL. 30:4, p. 365-377
Index terms:BUYING
SELLING
SUPPLIERS
Freeterms:VALUE CREATION
Language:eng
Abstract:In this study, the authors take the supplier's perspective and conceptualize value creation as a set of direct and indirect functions of customer relationships. The functions are characterized with respect to performed activities and employed resources of a customer firm.
SCIMA record nr: 221289
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