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| Author: | Biong, H. Nygaard, A. Silkoset, R. |
| Title: | The influence of retail management's use of social power on corporate ethical values, employee commitment and performance |
| Journal: | Journal of Business Ethics
2010 : DEC, VOL. 97:3, p. 341-363 |
| Index terms: | brand names retail industry professional ethics stakeholders power corruption |
| Language: | eng |
| Abstract: | Recent cases in retailing reflect ethics having a major effect on brands and performance, in turn, suggesting brand owners, employees, and consumers' focus on ethical values. In this article, we analyze how various sources of social power impact corporate ethical values, retailer's commitment to the retail organization, and ultimately quality of sales and service. Multi-source data based on a sample of 225 retailers implied a strong connection between power, ethics, and commitment and that they affected output performance. |
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