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| Author: | Ennis, S. |
| Title: | Lessons to be learnt from studying quality management in a developing economy |
| Journal: | IBAR: Journal of Irish Business and Administrative Research
1999 : VOL. 2:19/20, p. 83-96 |
| Index terms: | LEARNING QUALITY MANAGEMENT |
| Language: | eng |
| Abstract: | In recent years much has been written on quality management, largely emanating from developments in Japan and the USA. Europe has followed a similar route but has also more aggressively pursued the notion of third party quality certification programmes based around the International Standards Organization (ISO) 9000 series. As might be anticipated, advocates of this approach highlight the benefits of adopting such a series as ISO 9000. |
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