search query: @indexterm CLIENTS / total: 219
reference: 87 / 219
Author: | Alandete, L. |
Title: | ¿Seria usted cliente de su empresa?: definicion y medicion del servicio |
Journal: | Harvard-Deusto Marketing & Ventas
1998 : MAY-JUN, 26, p. 41-45 |
Index terms: | CONSUMER SATISFACTION APPRAISAL INTERVIEWS CLIENTS |
Language: | spa |
Abstract: |
SCIMA