search query: @indexterm CLIENTS / total: 219
reference: 74 / 219
Author: | Escobar, J.L. |
Title: | Crear valor a traves de la gestion de la base de clientes ´Customer Value Management´(CVM). |
Journal: | Harvard-Deusto Marketing & Ventas
1999 : MAR-APR, 31, p. 24-27 |
Index terms: | CUSTOMER RELATIONS CONSUMER SATISFACTION CLIENTS DISTRIBUTION CHANNELS |
Language: | spa |
Abstract: |
SCIMA