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| Author: | Kirsch, L. J. |
| Title: | Controlling Information Systems Development Projects: The View from the Client |
| Journal: | Management Science
2002 : APR, VOL. 48:4, p. 484-498 |
| Index terms: | INFORMATION SYSTEMS CONTROL DEVELOPMENT PROJECTS CLIENTS |
| Language: | eng |
| Abstract: | Increasingly, business clients are actively leading information systems (IS) projects, often in collaboration with IS professionals, and they are exercising a greater degree of project control. Control is defined as all attempts to motivate individuals to achieve desired objectives, and it can be exercised via formal and informal modes. Much of the previous research investigating the choice of control mode has focused on direct reporting relationships between IS project leaders and their superiors in a hierarchical setting. However, the client-IS relationships may take on a variety of forms, including both hierarchical and lateral settings. Moreover, prior research has found that the knowledge of the systems development process is a key antecedent of control. |
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