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| Author: | Wu, T-H. Lin, J-N. |
| Title: | Solving the competitive discretionary service facility location problem |
| Journal: | European Journal of Operational Research
2003 : JAN 16, VOL. 144:2, p. 366-378 |
| Index terms: | Competitiveness Facility management Location problem Service |
| Freeterms: | Flow-capturing |
| Language: | eng |
| Abstract: | Many customers purchase service as part of routine pre-planned trips nowadays, instead of making a special-purpose trip to obtain service. The decision objective for service providers is to find the optimal locations for such service facilities to maximize the number of customers "captured". This sort of problem is usually called a "flow-capturing location allocation problem" (FCLAP). However, studies of this issue in the past seem to ignore the fact that the facilities compete with each other regardless of whether they are of the same or a different chain. The competitive FCLAP is, thus, addressed in this study. |
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