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Author: | Ivory, C.J. (et al.) |
Title: | Working around the barriers to creatng and sharing knowledge in capital goods projects: the client's perspective |
Journal: | British Journal of Management
2007 : VOL. 18:3, p. 224-240 |
Index terms: | clients knowledge |
Freeterms: | knowledge sharing |
Language: | eng |
Abstract: | The paper discusses knowledge management issues from the client's perspective. In the example presented, in Northumbrian Water Ltd, the task faced by the client was to manage knowledge in a context where the core technology being procured was new and resulted in the need for new knowledge to be created and shared both pre- and post-delivery. Problems of managing knowledge across the project life-cycle and between different groups are revealed. |
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