search query: @indexterm CLIENTS / total: 219
reference: 199 / 219
| Author: | Brown, S. W. Swartz, T. A. |
| Title: | A gap analysis of professional service quality. |
| Journal: | Journal of Marketing
1989 : APR, VOL. 53:2, p. 92-98 |
| Index terms: | HEALTH SERVICE QUALITY CLIENTS EVALUATION |
| Language: | eng |
| Abstract: |
SCIMA