search query: @freeterm Innovation / total: 22
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| Author: | Osborne, R. L. |
| Title: | Building an innovative organization |
| Journal: | Long Range Planning
1992 : DEC, VOL. 25:6, p. 56-62 |
| Index terms: | |
| Freeterms: | UNTERNEHMENSSTRATEGIE, MANAGEMENTSTIL, INNOVATION |
| Language: | eng |
| Abstract: | M.L. Mandel, CEO of Premier Industrial Corporation Cleveland, started selling automotive fasteners out of a garage 50 years ago. Today, Premier's sales are running at a record. Mandel's approaches to managing has created stunning success. Mandel says it is simple. Treat customers as though they have the right to superior service. Behave ethically, professionally and personally. Do good and invest in people. So that author asked him some questions about his views on management and leadership that produced refreshing insights into the power, purity and timeless applicability of management basics. |
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