search query: @indexterm SERVICE QUALITY / total: 221
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| Author: | Zerres, M. Möbus, M. |
| Title: | Evaluation der aktuellen Kundenorientierung deutscher Bausparkassen. |
| Journal: | Markt
1999 : VOL. 38:1, p. 49-51 |
| Index terms: | CUSTOMER RELATIONS CONSUMER SATISFACTION SERVICE QUALITY BUILDING SOCIETIES GERMANY |
| Language: | ger |
| Abstract: |
SCIMA