search query: @indexterm SERVICE QUALITY / total: 221
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| Author: | Weiermair, K. Fuchs, M. |
| Title: | Measuring tourist judgment on service quality. |
| Journal: | Annals of Tourism Research
1999 : OCT, VOL. 26:4, p. 1004-1021 |
| Index terms: | Tourism Service quality Austria Italy |
| Language: | eng |
| Abstract: | The study measures tourist judgments on service quality in alpine ski resorts. An attribute based method was used to estimate weighting schemes both for quality judgments across different tourism activity domains and different quality dimensions within winter resorts and quantify an overall quality measure. |
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