search query: @indexterm OUTSOURCING / total: 222
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| Author: | Willcocks, L. Feeny, D. Olson, N. |
| Title: | Implementing core IS capabilities: Feeny-Willcocks IT governance and management framework revisited |
| Journal: | European Management Journal
2006 : FEB, VOL. 24:1, p. 28-37 |
| Index terms: | organizational design organizational performance information technology information systems outsourcing management case studies international |
| Freeterms: | governance |
| Language: | eng |
| Abstract: | This paper revisits the framework by Feeny and Willcocks (1998), examining the challenges and learning points from its implementation in three organizations (here as: org./orgs.) btw. 2000 and 2005. The cases involved a medium-sized (as: m-szd.) org. beginning to outsource, and a multinational and a national bank with international interests. Longitudinal research revealed a range of omissions and resulting problems and underlined the importance of retaining enough architecture planning and technical doing capability, ensuring future, business-oriented leadership tasks etc. In comparing findings for a m-szd. org. with those from two large-scale outsourcing contracts, the study notes the different challenges arising in orgs. of different size and at different stages in their sourcing strategies. |
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