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| Author: | Hanman, S. |
| Title: | Benchmarking your firm's performance with best practice |
| Journal: | International Journal of Logistics Management
1997 : VOL. 8:2, p. 1-18 |
| Index terms: | LOGISTICS MANAGEMENT BENCHMARKING |
| Language: | eng |
| Abstract: | Benchmarking is an improvement technique that considers how others perform a similar activity, tasks, process or function. This article details the application of benchmarking as an improvement technique. It provides a background of what to benchmark and the selection of benchmarking partners. A methodology for defining supply chain management best practice is explained as well as the marriage between benchmarking and networking to provide an ongoing improvement focus. |
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