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Author:
Title:How to understand consumers
Journal:Admap
2004 : VOL. 39:9, p. 59
Index terms:Consumer behaviour
Decision making
Loyalty
Segmentation
Language:eng
Abstract:The article is a pretext for a series of articles concerning consumer behaviour and customer understanding. It discusses how marketers can improve the process of customer understanding and how the changes of modern community are affecting the process.
SCIMA record nr: 258581
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