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Author:Ene, D.
Schofield, P.
Title:An integrated approach to consumer decision making for budget city breaks: the role of emotion
Journal:International Journal of Tourism Research
2011 : JUL-AUG, VOL. 13:4, p. 368-383
Index terms:tourism
travel
cities
markets
segmentation
consumer behaviour
decision making
emotions
Language:eng
Abstract:This study examines consumer decision making (CDM) in the budget city break market. Explored is the interrelationship btw. the key constructs of price, quality, involvement, emotions and attitude in relation to consumer purchasing, repurchasing and recommendation.
Emotions are found to have a notable influence on CDM for budget city breaks. Their impact varied depending on decision type and market segment, and the number of relevant dimensions increased with the decision complexity.
SCIMA record nr: 275337
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