search query: @indexterm SERVICE MANAGEMENT / total: 228
reference: 155 / 228
Author: | Siferd, S. P. Benton, W. C. Ritzman, L. P. |
Title: | Strategies for service systems. |
Journal: | European Journal of Operational Research
1992 : FEB 10, VOL. 56:3, p. 291-303 |
Index terms: | SERVICE MANAGEMENT PRODUCTIVITY CAPACITY |
Language: | eng |
Abstract: |
SCIMA