search query: @indexterm SERVICE MANAGEMENT / total: 228
reference: 153 / 228
Author: | O'Farrell, P. N. Hitchens, D. M. Moffat, L. A. |
Title: | Il vantaggio competitivo nelle aziende di servizi. |
Journal: | Impresa
1992 : 5, p. 6-13 |
Index terms: | COMPETITIVE ADVANTAGE SERVICE INDUSTRIES SERVICE MANAGEMENT CORPORATE STRATEGY |
Language: | ita |
Abstract: |
SCIMA