search query: @indexterm SERVICE MANAGEMENT / total: 228
reference: 140 / 228
Author: | Thompson, G.M. |
Title: | Improving the Utilization of Front-Line Service Delivery System Personnel |
Journal: | Decision Sciences
1992 : SEP/OCT, VOL. 23:5, p. 1072-1098 |
Index terms: | LINEAR PROGRAMMING MANPOWER PLANNING SERVICE MANAGEMENT SIMULATION |
Language: | eng |
Abstract: |
SCIMA