search query: @indexterm SERVICE MANAGEMENT / total: 228
reference: 121 / 228
| Author: | Stanke, A. Ulbricht, B. |
| Title: | Kundenorientierung durch geballte Kompetenz. |
| Journal: | Absatzwirtschaft
1996 : MAY, p. 58-60, 62 |
| Index terms: | SALES MANAGEMENT SERVICE MANAGEMENT CUSTOMER RELATIONS COMMUNICATION CAREER DEVELOPMENT MEDIUM-SIZED BUSINESSES |
| Language: | ger |
| Abstract: |
SCIMA