search query: @indexterm SERVICE MANAGEMENT / total: 228
reference: 121 / 228
Author: | Stanke, A. Ulbricht, B. |
Title: | Kundenorientierung durch geballte Kompetenz. |
Journal: | Absatzwirtschaft
1996 : MAY, p. 58-60, 62 |
Index terms: | SALES MANAGEMENT SERVICE MANAGEMENT CUSTOMER RELATIONS COMMUNICATION CAREER DEVELOPMENT MEDIUM-SIZED BUSINESSES |
Language: | ger |
Abstract: |
SCIMA