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| Author: | Boyce, S. J. |
| Title: | Natural spoken dialogue systems for telephony applications |
| Journal: | Communications of the ACM
2000 : SEP, VOL. 43:9, p. 29-35 |
| Index terms: | INFORMATION TECHNOLOGY COMPUTERS COMPUTER USERS COMPUTER TECHNOLOGY COMMUNICATION |
| Language: | eng |
| Abstract: | For more than a generation, science fiction writers have assumed that in the future people would talk to their computers and their computers would talk back to them. This seemingly simple method of communicating with machines is apparently preferred by the spacesuit-wearing set the galaxy over. The author answers the question what really constitutes a natural-language dialogue with a computer and why it is not a reality yet. The author answers the question how close we are to achieving natural conversations with computers. The author discusses the degree to which designers of spoken dialogue systems should imbue their systems with personality and human-like traits. |
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