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| Author: | Raz, O. Goldberg, A. |
| Title: | How to make IT work: cognitive perspectives for better information technologies performance |
| Journal: | European Management Journal
2006 : APR-JUN, VOL 24:2-3, p. 199-205 |
| Index terms: | information technology KNOWLEDGE-BASED SYSTEMS innovation cognition organizational culture PERFORMANCE APPRAISAL knowledge-based systems knowledge systems analysis |
| Language: | eng |
| Abstract: | Implementing new information technologies (IT) may result in higher or lower productivity depending on the beliefs and expectations of the organization's members. This paper introduces a new concept called "Cognitive Knowledge Identity" (CKI) that distinguishes between three types of organizational systems: Tayloristic, Expert and Innovation. It operates as a basic social system framework that governs the effective use of IT in organizations. This article offers practical aspects for managers. |
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