search query: @indexterm SERVICE MANAGEMENT / total: 228
reference: 204 / 228
Author: | Wightman, D. W. L. |
Title: | Competitive advantage through information technology. |
Journal: | Journal of General Management
1987 : SUMMER, VOL. 12:4, p. 36-45 |
Index terms: | INFORMATION TECHNOLOGY COMPETITION INNOVATION SERVICE MANAGEMENT |
Language: | eng |
Abstract: |
SCIMA