search query: @indexterm SERVICE MANAGEMENT / total: 228
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| Author: | McCormick, J. |
| Title: | The case of the not-so-supermarket. |
| Journal: | Harvard Business Review
1989 : MAR-APR, VOL. 67:2, p. 14-19, 22, 24, 26, 28 |
| Index terms: | SUPERMARKETS CASE STUDIES PRODUCTIVITY BARGAINING SERVICE MANAGEMENT INDUSTRIAL RELATIONS |
| Language: | eng |
| Abstract: |
SCIMA