search query: @indexterm SERVICE MANAGEMENT / total: 228
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| Author: | Belleflamme, C. |
| Title: | Innovation and research and development process analysis in service activities. |
| Journal: | Gestion 2000
1989 : VOL. 5:4, p. 109-123 |
| Index terms: | INNOVATION R&D SERVICE MANAGEMENT |
| Language: | eng |
| Abstract: | The existence and organization conditions for the innovation, research and development process in service activities are examined. The causes and the modalities of innovation in immaterial production activities and the possible influence of the direct interface between producer and user of service activities on the generation of innovation are analysed. |
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