search query: @indexterm SERVICE MANAGEMENT / total: 228
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| Author: | Maister, D.H. |
| Title: | Listening to clients. |
| Journal: | Business Quarterly
1989 : SPRING, VOL. 53:4, p. 70-73 |
| Index terms: | SERVICE MANAGEMENT CLIENTS |
| Language: | eng |
| Abstract: |
SCIMA