search query: @indexterm SERVICE MANAGEMENT / total: 228
reference: 187 / 228
| Author: | Demsey, W. Lancioni, R. A. |
| Title: | International customer service demands a total efforts. |
| Journal: | International Journal of Physical Distribution and Materials Management
1989 : VOL. 19:5, p. 6-9 |
| Index terms: | CUSTOMERS LOGISTICS MARKETING PROFESSIONAL MARKETING SERVICE SERVICE MANAGEMENT |
| Language: | eng |
| Abstract: |
SCIMA