search query: @author Naumann, J. / total: 23
reference: 4 / 23
| Author: | Quadri, P. Naumann, J. Jakob, R. |
| Title: | "Zufriedene Kunden und Mitarbeiter liegen mir besonders am Herzen". *IBM SWITZERLAND |
| Journal: | IO Management-Zeitschrift industrielle Organisation
1999 : VOL. 68:10, p. 10-15 |
| Index terms: | MANAGEMENT PHILOSOPHY CONSUMER SATISFACTION JOB SATISFACTION STRATEGIC MANAGEMENT CAREER DEVELOPMENT EMPLOYEE COMMUNICATION |
| Language: | ger |
| Abstract: |
SCIMA