search query: @author Park, S. / total: 23
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| Author: | Hartley, J. L. Greer, B. M. Park, S. |
| Title: | Chrysler Leverages Its Suppliers' Improvement Suggestions |
| Journal: | Interfaces
2002 : JUL-AUG, VOL. 32:4, p. 20-27 |
| Index terms: | TRANSPORT TRANSLATIONS ORGANIZATIONS ORGANIZATIONAL EFFECTIVENESS ORGANIZATIONAL PERFORMANCE SUPPLIERS |
| Language: | eng |
| Abstract: | The authors examined Chrysler's SCORE (supplier cost reduction effort) supplier-suggestion process from the perspectives of Chrysler and its suppliers. Chrysler used SCORE to save over $2 billion and to build collaborative relationships with its suppliers. In the authors' study, the authors observed four elements in Chrysler and its suppliers' organizations that contributed to SCORE'S success: (1) designating a process champion, (2) engaging suppliers in the process, (3) motivating employees, and (4) facilitating evaluation and implementation. Companies designing a supplier- suggestion process should consider ways to reduce delays during evaluation, to minimize the number of low value suggestions, and to involve the entire supply chain. |
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