search query: @author Colvin, G. / total: 23
reference: 8 / 23
| Author: | Colvin, G. |
| Title: | The wee outfit that decked IBM |
| Journal: | Fortune
1990 : NOV. 19, VOL. 122:13, p. 95-96 |
| Index terms: | AUTOMATION BANKING COMPETITIVENESS |
| Language: | eng |
| Abstract: | Review of management and leadership at UK NCR, a computer/office equipment maker, which made it a competitor in automated teller machines (ATM) to IBM. First unreliable and rejected product. Redesign and tripled reliability. Product line. IBM setback. NCR's customer relations. Emphasis on quality and reliability. Tenfold increase in output. IBM and Diebold joint venture. A Graph shows who sells most ATMs. |
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