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Author:George Tompkins, P.
Title:Web-empowered selling
Journal:Admap
2004 : VOL. 39:1, p. 24-26
Index terms:Advertising
Consumer satisfaction
Experience
Internet
Language:eng
Abstract:The article describes how a well-conceived website network can provide customers with a seamless and satisfying purchase experience. The author argues that a well developed product's website can reinforce customer's positive experience of the brand.
SCIMA record nr: 257870
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