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| Author: | Sinha, R.R. |
| Title: | Working towards total process improvement at L&T |
| Journal: | Knowledge Management Review
2007 : VOL. 10:1, p. 18-23 |
| Index terms: | knowledge management |
| Language: | eng |
| Abstract: | In the paper the development of KM is described by using the case of Larsen & Toubro, where it was felt large-scale commercial projects generating masses of documents, designs and correspondence with a broad range of contractors, employees, customers and more could be improved with various knowledge capture and dissemination systems in place. It presents four steps to a comprehensive, integrated KM system. |
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