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| Author: | Arora, R. |
| Title: | Explicity detailing KM in the Malcom Baldrige model |
| Journal: | Knowledge Management Review
2006 : VOL. 9:3, p. 8-9 |
| Index terms: | knowledge management |
| Language: | eng |
| Abstract: | The Malcom Baldrige award process has undergone several improvements, but the essence of assessment process has always remained the same. It measures how systematic and matured organizations approaches or processes are, how well they are developed and what results they have given. The paper explains how Tata group has combined these Baldrige principles into its KM mechanisms. |
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