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Author:Ketola, T.
Title:Corporate psychological defences: an oil spill case
Journal:Journal of Business Ethics
2006 : MAY I, VOL 65:2, p. 149-161
Index terms:COMPANIES
crisis management
defence
Language:eng
Abstract:This article suggests that in practice organizational defences act as bumpers against becoming too conscious of the gap between the corporate rhetoric and reality, as subconscious breaks against too fast change demands, and as batteries in their preconscious effort to prepare for the change. Organizational refusals act as bumpers, excuses as breaks and justifications as batteries, while concessions imply that a change towards a more responsible corporation is taking place.
SCIMA record nr: 261627
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